Cookie Policy: which cookies we use and why

01What this policy covers

This page explains the cookies on our site and how you can control them.

This policy explains how Book Formatting Experts uses cookies and similar technologies, such as local storage and pixels, on our website, and the choices you have. It should be read with our Privacy Policy.

02What cookies are

Cookies are small files that help a website work and remember your choices.

Cookies are small text files that a website stores on your device. They help a site work, remember your choices, keep it secure and understand how it is used. First-party cookies are set by us; third-party cookies are set by providers whose tools we use.

03The cookies we use

We use essential cookies, and optional ones only where you agree or the law allows.

• Strictly necessary: keep the site working and secure, for example your session and sign-in to the client portal, checkout and cart state, form protection against spam and abuse, and load balancing. These do not need consent.
• Preferences: remember choices such as form entries, interface settings and the affiliate referral that brought you here (kept for 60 days).
• Analytics and performance: help us see which pages and tools are used and how fast they load, in aggregate, so we can improve them. We use these only with consent where the law requires it.
• Marketing: if we use advertising or remarketing tools, these measure campaign performance or show relevant service information. We use them only with consent where required.
• Embedded tools: payment, chat and email tools we use may set their own cookies when they load. They are covered by those providers' policies.

Exact cookie names and lifetimes depend on the tools active on the site at the time. Ask us through the Contact page if you need the current list.

04How long cookies last

Session cookies vanish when you close your browser, others last up to 12 months.

Session cookies disappear when you close your browser. Persistent cookies stay for a set period, usually from a few hours up to 12 months, unless you delete them sooner.

05Your choices

You can block or delete cookies in your browser, or decline optional ones.

• Browser settings: you can block or delete cookies in your browser. Instructions are in your browser's help pages.
• Cookie notice: where we show a cookie notice, you can accept or decline non-essential cookies and change your mind at any time.
• Do Not Track and Global Privacy Control: we respect opt-out preference signals for non-essential tracking where the law requires it.
• Opting out of analytics or advertising tools is also possible through those providers' own opt-out pages.

Blocking strictly necessary cookies may stop checkout, the client portal and forms from working.

06Changes and contact

We update this page when our tools change, and you can ask us for the current list.

We may update this policy when our tools or the law change and will change the date on this page. Questions can be sent through our Contact page.