How We Work

From Manuscript
to Published —
6 Clear Steps

No guesswork. No surprises. Every project follows the same professional process — designed to deliver publication-ready files on time, every time.

4,800+ books delivered
98% first-upload approval
4–14 day turnaround
Your Project Status
1
Manuscript Submitted
Active
2
File Review & Brief
Next
3
Formatting Begins
Pending
4
Draft Delivered
Pending
5
Revisions Applied
Pending
6
Final Files Delivered
Pending
4,800+
Books Formatted & Published
4.9
Average Client Rating
98%
First-Upload Approval Rate
4–14 days
Standard Turnaround Time
Book Formatting Process

How Every Formatting Project Works

Six clear stages from first contact to final delivery. You always know where your project stands and what happens next.

01
Submit Your Request

Tell us about your book — genre, word count, target platform, and any design preferences. The more detail you share, the faster we can begin.

Fill out the quote request form
Share your manuscript file
Specify your publishing platform
Response within 24 hours
02
File Review & Quote

We review your manuscript in detail, assess its complexity, and send a clear fixed-price quote with a confirmed delivery date. No hidden fees.

Full manuscript assessment
Transparent fixed-price quote
Confirmed delivery date
Quoted within 24 hours
03
Formatting Begins

Your dedicated formatting specialist begins work immediately after payment. Typography, margins, chapter headers, page numbers, and all layout elements are applied to your platform's exact specifications.

Dedicated specialist assigned
Platform specs applied precisely
Progress updates if requested
Work starts same day
04
Quality Check & Draft

Before you receive anything, your formatted file goes through our internal pre-flight quality check against the platform's current upload requirements.

Internal pre-flight review
Platform compliance verified
Draft delivered for your review
Delivered on agreed date
05
Your Review & Revisions

Review your formatted draft carefully. Every package includes at least two rounds of revisions so we can adjust anything that needs fine-tuning.

2+ revision rounds included
Clear feedback process
24–48 hour revision turnaround
Until you are satisfied
06
Final Delivery & Upload

Your final publication-ready files are delivered. If you need upload assistance, we handle the entire submission to your chosen platform.

Publication-ready files delivered
Platform upload assistance available
Post-delivery support included
Your book is published
Author Website Design Process

How Every Website Project Works

A clear 7-step design process built around your author brand — from the first brief to a fully launched website. Typical timeline: 7–30 days.

01
Discovery & Brand Brief

We start by learning everything about you, your books, your readers, and your goals. A detailed brief captures your brand voice, style preferences, and website objectives.

Author brand questionnaire
Style and reference review
Goals and audience defined
Days 1–2
02
Sitemap & Structure

We map out every page of your website — homepage, books page, about, blog, contact, and any custom pages you need — before a single design is created.

Full page inventory planned
Navigation structure agreed
Content requirements outlined
Days 2–3
03
Visual Design Concept

A full visual design concept is created for your homepage — typography, colour palette, imagery direction, layout, and brand identity elements — before any development begins.

Homepage design mockup
Colour and typography system
Design approval before build
Days 3–7
04
Website Development

Your approved design is built into a fully functional, fast-loading, mobile-responsive website. Every page is developed to match the agreed design and tested across devices.

All pages built and connected
Mobile responsive on all devices
Forms, links, and integrations set up
Days 7–18
05
Content & SEO Setup

Your content is placed into every page — book descriptions, author bio, images, and blog structure. On-page SEO meta titles, descriptions, and schema are set up for every page.

All page content populated
SEO meta tags and schema added
Google Search Console connected
Days 16–22
06
Review & Revisions

You review the complete website on a staging URL before it goes live. Submit your feedback and we apply all revisions until every detail is exactly right.

Staging site review link provided
2+ rounds of revisions included
Final approval sign-off
Days 22–26
07
Launch & Handover

Your website goes live on your domain. We handle the full launch, test everything post-launch, and hand over all access credentials and training so you can manage your site with confidence.

Live launch on your domain
Full post-launch testing
Access handover and training
Your website is live — Days 26–30
Your Timeline

What Happens & When

A realistic look at what to expect at each stage of your formatting project from day one.

Day 0 — Submission
You Submit Your Request

Fill out the quote form and upload your manuscript. The more information you provide upfront — trim size preferences, platform, genre, design references — the smoother the entire process runs.

Day 1 — Review
We Review Your File & Send a Quote

Your manuscript is reviewed for complexity, page count, image count, and formatting requirements. You receive a clear fixed-price quote and a confirmed delivery date within 24 hours of submission.

Days 2–10 — Formatting
Your Specialist Formats the Book

Your dedicated formatting specialist works through the full interior — applying your chosen trim size, typography system, chapter openers, headers, footers, page numbers, front matter, and back matter to your exact platform requirements.

Days 10–14 — Quality Check
Internal Pre-Flight Review

Before you see anything, every file goes through our internal quality checklist: margin compliance, embedded fonts, image resolution, metadata, and a full page-by-page review against the platform's current technical requirements.

Draft Delivery — Revisions
You Review & Request Changes

You receive your formatted draft and review it thoroughly. Submit your revision notes and we turn them around within 24–48 hours. Most projects are approved within one to two revision rounds.

Final Delivery — Published
Final Files Delivered — Your Book is Ready

Your publication-ready files are delivered. Upload them yourself or let us handle the submission. Either way, your book is ready for the world with a 98% chance of passing the platform's technical review on the very first upload.

Why It Works

What Makes Our Process Different

Every step in our process exists to protect your time, your book, and your publishing deadline.

Dedicated Specialist, Every Time

Your book is handled by a single specialist from start to finish — not passed between teams. They understand your brief and are accountable for the final result.

Fixed Deadlines, Always Honoured

When we give you a delivery date, we keep it. Every project is scheduled with realistic timelines so your publishing launch is never delayed by formatting.

Pre-Flight Quality Check

Every file is reviewed against the current technical requirements of your target platform before it leaves our desk. You receive a file that is ready to upload.

Transparent, Fixed Pricing

The price you are quoted is the price you pay. No surprise add-ons, no scope creep charges. If we missed something in the brief, we cover it at no extra cost.

12+ Platforms Supported

Amazon KDP, IngramSpark, Apple Books, Kobo, Barnes & Noble, Draft2Digital and more. Every file is built to that platform's exact current specifications.

98% First-Upload Approval

Nearly all our files pass the platform's technical review on the first upload attempt. When they don't, we fix it immediately at no charge — that is our guarantee.

Our Guarantees

What We Promise Every Author

Every project comes with these commitments — not as marketing, but as the baseline we hold ourselves to on every single order.

On-Time Delivery

Your formatted files are delivered on the agreed date. If we are late for any reason within our control, you receive a partial refund — automatically, without asking.

Platform Approval

If your file is rejected by the platform for a formatting reason we caused, we fix it at no charge, no questions asked. That is what the 98% approval rate is built on.

Revisions Until Satisfied

We do not stop until you are happy with the result. Every package includes multiple revision rounds and we will keep refining until the interior looks exactly as you envisioned.

No Hidden Fees

The price you see is the price you pay. The quote is fixed and final. Complexity that we missed in our initial review is our responsibility, not yours.

Single Point of Contact

One specialist handles your entire project. You are never passed between departments or asked to repeat yourself. Your specialist knows your book as well as you do.

Post-Delivery Support

After delivery, if you have questions about your files, run into a platform issue, or need a minor tweak before upload, we are available. Delivery is not the end of the relationship.

FAQ

Common Process Questions

Everything you need to know about working with us before you place your first order.

Fill out the quote request form on our website and upload your manuscript directly. We accept Word documents (.docx), PDF files, and most other standard formats. If you are unsure about your file type, contact us first and we will advise you on the best format to send.
Standard turnaround is 4–14 business days depending on the complexity of your manuscript, the service selected, and our current scheduling. Express delivery is available as an add-on when scheduling allows. Your exact delivery date is confirmed in your quote before work begins.
Author website projects typically take 7–30 days depending on the scope, number of pages, content readiness, and revision rounds. A simple single-page site can be completed in 7–10 days. A full multi-page author website with blog, book pages, and email integration typically takes 20–30 days. Your confirmed timeline is agreed before work begins.
You receive the file formats required by your target platform — typically a print-ready PDF for paperback and hardcover, and an EPUB file for eBook distribution. If you need files for multiple platforms, we prepare each one to that platform's exact current specification.
All standard packages include at least two full rounds of revisions. A revision round means you can submit a list of changes and we apply all of them in one pass. Most projects are finalised within one or two rounds. If your manuscript changes significantly after work has begun, additional revision rounds can be added at a small fee.
If your file is rejected by the publishing platform for a technical formatting reason caused by our work, we correct it immediately at no charge. Forward the rejection notification to us and we will resolve it. Our 98% first-upload approval rate means this is rare, but our commitment stands regardless.
Yes. Upload assistance is available for Amazon KDP, IngramSpark, Barnes & Noble Press, Apple Books, and several other platforms. We handle the full technical submission process on your behalf. Contact us to add this to your order or enquire about it as a standalone service.
Absolutely. Many of our clients are publishing their first book and are unfamiliar with the technical requirements of self-publishing platforms. Our process is designed to be clear and straightforward even if you have never self-published before. We guide you through every step and explain what each decision means for your finished book.
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